Pulse® Unit Setup

Android App

Pulse® Unit Setup

  1. Download the Pulse® app from Google Play.

  1. Plug in your Pulse® unit.
  2. Follow the on-screen instructions to complete the setup process.
Screen Image
Action Required
  • Enter in your Pulse® username or the email address associated with your Pulse® account
  • Enter in your Pulse® account password
  • Press Log In to continue
  • Press Let's Start to continue
  • View the back of your Pulse® unit and note down the last 8 characters of the MAC and CODE
  • Enter in the MAC details in the MAC field
  • Enter in the CODE details in the CODE field
  • Press next to continue
  • Enter in your home Wi-Fi password details
  • Press Next to continue
  • You may be asked to connect to network "hello-emberpulse-XXXXXXXX" where XXXXXXXX are the last 8 characters of the MAC that you noted down earlier
  • Select Connect to continue
  • This screen will display the status of the connection process
  • No action is required on this screen
  • When there is a tick next to Pulse® Wi-Fi Connectivity, the light on your Pulse® unit should be flashing magenta (purple).
  • When there is a tick next to Pulse® Cloud Connectivity, the light on your Pulse® unit should be a solid orange.
  • Your Pulse® unit has successfully connected to your home Wi-Fi
  • Check that your phone is re-connected to your home Wi-Fi network
  • Press Done to continue
  • Press on + Add Meter to connect your Embermeter(s) to your account
  • Note the image of the Embermeter displayed as this is what you will be looking for inside your meter box
  • Read the instructions displayed
  • Press Add to continue and then go outside to your meter box to connect your Embermeter(s)
iOS App

Pulse® Unit Setup

  1. Download the Pulse® app from the App Store.

  1. Plug in your Pulse® unit
  2. Follow the on-screen instructions to complete the setup process
Screen Image
Action Required
  • Enter in your Pulse® username or the email address associated with your Pulse® account
  • Enter in your Pulse® account password
  • Press Log In to continue
  • Press Let's Start to continue
  • View the back of your Pulse® unit and note down the last 8 characters of the MAC and CODE
  • Enter in the MAC details in the MAC field
  • Enter in the CODE details in the CODE field
  • Press next in the top right hand corner to continue
  • Press the button displaying your Wi-Fi network name to continue
  • Enter in your home Wi-Fi password details
  • Press Done to continue
  • You will be asked to join network "hello-emberpulse-XXXXXXXX" where XXXXXXXX are the last 8 characters of the MAC that you noted down earlier
  • Select Join to continue
  • This screen will display the status of the connection process
  • No action is required on this screen
  • When there is a tick next to Pulse® Wi-Fi Connectivity, the light on your Pulse® unit should be flashing magenta (purple).
  • When there is a tick next to Pulse® Cloud Connectivity, the light on your Pulse® unit should be a solid orange.
  • Your Pulse® unit has successfully connected to your home Wi-Fi
  • Press Done to continue
  • Press on + Add Meter to connect your Embermeter(s) to your account
  • Note the image of the Embermeter displayed as this is what you will be looking for inside your meter box
  • Read the instructions displayed
  • Press Add to continue and then go outside to your meter box to connect your Embermeter(s)
Pulse® Website

Pulse® Unit Setup

  1. Plug in your Pulse® unit
  2. Login to your Pulse® Account using the LOGIN button in the top right hand corner
  3. Follow the on-screen instructions to complete the setup process
Screen Image Action Required
  • Enter in your Pulse® account username or associated email address
  • Enter in your Pulse® account password
  • Select Log in to continue
  • Select Connect Pulse® to Wi-Fi to continue
  • Before you start, make sure you have the following things noted down:
    • Your home Wi-Fi password
    • The last 8 characters of your MAC and CODE (located on the back of your Pulse® unit)
  • Select Continue
Locate the list of wireless networks on your device by looking for the following symbol:

  • Usually located in the bottom right hand corner on devices with Windows installed
  • Usually located in the top right hand corner on Apple computers
  • Look for the network "hello-emberpulse-XXXXXXXX" where XXXXXXXX are the last 8 characters of the MAC that you noted down earlier
  • You will be asked to enter a password for this network, enter in the last 8 characters of the CODE that you noted down earlier. Make sure that all the letters are in capitals and there are no spaces entered between the first 4 characters and the last 4 characters
  • Go back to the webpage and select Continue
  • Enter in your Pulse® Account password
  • Select your home Wi-Fi from the list of visible networks
  • Enter in the password for your home Wi-Fi network
  • Select Continue
  • This section displays the status of the connection process
  • No action is required during this process unless if an error message appears.
    • Refer to Common Issues section for information regarding potential error messages
  • Your Pulse® unit has successfully connected to your home Wi-Fi
  • Select Continue
  • Select Connect Pulse® to sub-meter(s) to continue
  • Note the image of the Embermeter displayed as this is what you will be looking for inside your meter box
  • Read the instructions displayed
  • Press Add to continue and then go outside to your meter box to connect your Embermeter(s)
Quick Questions

Videos

Emberpulse Setup Video

You should have received your Emberpulse account verification email. Please check your inbox (or junk folder) for an email called “Welcome to Emberpulse”.

If you have not received your account details or a registration code from the installer please contact Emberpulse Support to get your account set up.

If your installer has provided you with a registration or company code please select register from the top menu bar and follow the on-screen instructions.

You can also connect your Emberpulse through the app, if you have a smart phone download the Emberpulse app from your Google Play or the App Store and follow the guides above to get your Emberpulse online.

Pulse® Setup

Change Wi-Fi Network

Follow the steps in this video to connect your Emberpulse back onto your home Wi-Fi. You can use this if you have a new router or changed any of your Wi-Fi details.

Change Wi-Fi Network

Reset Embermeter

Follow the steps in this video to reconnect your Embermeter.

If your Emberpulse is currently online but not receiving any readings follow this video to reconnect your Embermeter.

Reset Embermeter

Click here to download the Pulse® User Manual

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Pulse® Support

08 7084 0054

support@369labs.com.au

Level 1, 262-266 Pirie Street, Adelaide 5000  Australia