Pre-Installation Request Form

Pre-installation request form

To ensure a customer has an active Pulse^® account for the day of installation, the details of each customer must be submitted to Pulse^® via the form below.

Please complete this form at least 5 business days prior to installation. If the pre-installation request is submitted outside this time 369 Labs cannot guarantee that the customer's Pulse^® account will be configured and ready for the day of installation.

You will receive a copy of each form submission and the customer will receive a base notification (without attachments or their particulars).

Service company name*
Service company email*
Customer first name*
Customer last name*
Commercial Property Name
Installation address*
Installation suburb*
Installation state*
Installation post code*
Customer phone*
Customer email*
Number of solar panels being installed*
Wattage per solar panel (W)*
Inverter brand*
Inverter capacity (W)*
Expected install date*
Upload electricity bill
Attach a scan/photo of each side of the customer's electricity bill. File size limit of 5MB.
Drop files here or

Accepted file types: jpg, gif, png, pdf, zip, jpeg.
Items to request from customer*
If selected, the customer will be asked to email a copy of their electricity bill (and fuse box image if applicable) to Pulse^®.
- Nothing. I have attached their electricity bill.
- Request electricity bill ONLY
- Request electricity AND fuse box image (optional)
Other comments

Technical support: 08 7084 0054

Sales partnerships: 08 7084 0053

E: sales@369labs.com.au

A: 182 Melbourne St, North Adelaide, SA 5006

Partner with us to install Pulse^®.

Email: sales@369labs.com.au

Pulse^® is engineered in Australia by 369 Labs Pty Ltd

ABN 89 640 004 628

*Terms & Conditions